Daily SMS's - Spam, please STOP sending them to me
<p>Hi,</p> <p> </p> <p>Everyday I receive SMS's from MTN :</p> <p> </p> <p>Your data bundle will epxire in 2 days. To buy now dial ............</p> <p> </p> <p>Please stop sending these to me immedialtely. My data is not going to expire, it is still valid for 22 more days. </p> <p>You are trying to trick me into buying more data and I simply cannot stand this. This is a lie and as a company this lie needs to stop.</p> <p> </p> <p>If I was about to run out of data the SMS would be appreciated, but a lie from MTN, every day is completely unnaceptable.</p> <p>I have called MTN and they have advised me to call a number ********** 667. No, you should take my number and phone me back as no one answers the phone number you gave me.</p> <p> </p> <p>I did not give MTN permission to be added to a SPAM mailing list.</p> <p> </p> <p>Enough with the lies !!</p> <p> </p> <p>#MTN smsMustFall</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
