Cynthia

I have accepted the WiFi router online The device never worked, I was using an alternative phone to hotspot as non on the consultant could help me. Now resently that phone was ******. Had to go back to the router.did the SIM swap at Maponya and took the router in as it was not working.i was advised that I should take it to the agency as they don't assist with online queries.i the n took the router to protea gardens and I was promised they will contact me Ina day or so as their system was not working to book in the device. I then went through my bank statement and I was debited R664 for a device that is not working and the normal monthly premiums is R229. I called in and I spoke to 4 consultants before I could get help.I got to speak to the consultant and was not sure why MTN debited me that amount but I was also advised that the next debit order will be R445. I had it with this service send a compliant till today no one from MTN Made contact with me. Can you get someone to make contact with me I need to cancel this is not doing me any help