Cyber Monday Promo Joke

<p>On the 28th of November i requested an upgrade to be done on both my MTN lines only if i could get the Cyber Monday promotion. The lady on the phone did my first line upgrade and said she would call back in a few minutes to confirm whether the other line could be done. I received no such call back. i tried calling MTN direct the entire day to get a response. i then went through to an MTN store on the 28th and app**** for 2 new sims which formed a part of the cyber monday promotion .. I then tried calling continuously every day to find out what was going on. No one was able to assist. I then get messaged saying my 2nd line was upgraded - i continued calling to find out what was going on. I did not ask for my line to be upgraded after the 28th of Nov. If it could not be done on the 28th i did not want it!! I received a msg from MTN saying that i qualify for Cyber monday on both my current lines. Only after receiving this msg did i take delivery of the 2nd new phone. A week after applying for the 2 new sim's i went to store to query delievery and i find out someone cancelled the sim cards!!! i sat for hours in store on the 28th to get this and for some unknown reason it was cancelled. The store then corrected this error because i had not requested any such cancellation. It is now 3 weeks later and my 2 new sim cards as well as the 2nd line (that was upgraded without confirmation from me ) still does not have the cyber monday minutes and data. I have made over 30 calls and still have had no resolution. I have even commented and messaged on facebook and still no resolution. MTN is clearly not providing the services i requested and agreed to!!</p> <p> </p> <p>I am going to be paying for services that have not been delievered!</p> <p> </p> <p> </p> <p> </p>