mvdH
mel van den Heuvel
1 reviews | Active since Apr 2011
30 Apr 2015, 10:16
CUT OFF TRYING TO SORT OUT A PROBLEM
I am trying to contact Michelle who is my business consultant as my phone has been cut off and I have already made a payment ! I have been on the 808 and 809 supposedly business free number for more than an hour and every time I am transferred to business the call drops and I get cut off ! I am so frustrated ! why do they keep cutting the call when I am transferred ???
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 07:36Hello melvdh13,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
We are unable to pick up your information on our data base with the mobile number and ID number that you have provided us with. Please provide us with your MTN account number or MTN contract mobile number in order for us to assist you.
Alternatively you can contact our customer service on 808 or ***(land-line).
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
We are unable to pick up your information on our data base with the mobile number and ID number that you have provided us with. Please provide us with your MTN account number or MTN contract mobile number in order for us to assist you.
Alternatively you can contact our customer service on 808 or ***(land-line).
Regards,
Lawrence
REQ: ***
Best regards,
MTN South Africa's reply13 May 2015, 07:36
Official
Hello melvdh13,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
We are unable to pick up your information on our data base with the mobile number and ID number that you have provided us with. Please provide us with your MTN account number or MTN contract mobile number in order for us to assist you.
Alternatively you can contact our customer service on 808 or ***(land-line).
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused.
We are unable to pick up your information on our data base with the mobile number and ID number that you have provided us with. Please provide us with your MTN account number or MTN contract mobile number in order for us to assist you.
Alternatively you can contact our customer service on 808 or ***(land-line).
Regards,
Lawrence
REQ: ***
Best regards,