CK
Charlene K
1 reviews | Active since Oct 2010
31 May 2019, 15:14
Cut off from the network!!
I cannot make any calls or use data since 9am! Received a message from MTN this morning stating: "We are in the process of reactivating your services, which could take between 2 and 24 hours" MTN's service is getting worse by the day
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Replies (1)
MTN South Africa's replyOfficial
03 Jun 2019, 06:52Good day Charlene
Thank you for bringing this to our attention.
I have checked the system and it shows that the number was successfully unsuspended on the 31-05-2019.
Also note that you can contact our customer service contact centre on 135.
Warm regards
Jessica John
Complaints Management Team
Thank you for bringing this to our attention.
I have checked the system and it shows that the number was successfully unsuspended on the 31-05-2019.
Also note that you can contact our customer service contact centre on 135.
Warm regards
Jessica John
Complaints Management Team
Best regards,
MTN South Africa's reply03 Jun 2019, 06:52
Official
Good day Charlene
Thank you for bringing this to our attention.
I have checked the system and it shows that the number was successfully unsuspended on the 31-05-2019.
Also note that you can contact our customer service contact centre on 135.
Warm regards
Jessica John
Complaints Management Team
Thank you for bringing this to our attention.
I have checked the system and it shows that the number was successfully unsuspended on the 31-05-2019.
Also note that you can contact our customer service contact centre on 135.
Warm regards
Jessica John
Complaints Management Team
Best regards,