KM
Kirstin Mbohwa-Pagels
1 reviews | Active since May 2015
05 May 2015, 10:39
Cut off and wrong number!
Since two days I am trying to get a consultant from MTN on the phone. If I use the general phone number, *** the message says \wrong number"! If I use the 808 number from the cellphone and push \""0\"" to talk to a consultant"
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Replies (1)
MTN South Africa's replyOfficial
14 May 2015, 11:43Hello monkuaruno,
Thank you for your post,
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for your post,
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply14 May 2015, 11:43
Official
Hello monkuaruno,
Thank you for your post,
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for your post,
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,