TH
Tim H
1 reviews | Active since Aug 2009
03 Jul 2015, 11:24
CUT OFF AGAIN - WHERE IS THE BILL???
HELLO,<br> You have cutoff my daughter's phone again.<br> How do I know what to pay if you don't send a bill. And maybe before the payment date - duh!<br> <br> I want her phone unlocked, and then send me the bill so I can pay it.<br> <br> Really. Miscommunication for a telecommunications company- Well done!!
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Replies (1)
MTN South Africa's replyOfficial
09 Jul 2015, 17:11Hello Tim Horn,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records show that the line has been unbarred.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records show that the line has been unbarred.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***
MTN South Africa's reply09 Jul 2015, 17:11
Official
Hello Tim Horn,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records show that the line has been unbarred.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records show that the line has been unbarred.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Senzo
REQ:***