Customers Ignored
I have mailed MBD who are handling my MTN account on the 19th Of January and have had no response since. I’m simply trying to get a statement but I’m being ignored. Is this how MTN prefers its customers to be treated?
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
21 Jan 2019, 08:36Good day Ashley
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that MBD is an attorney company, please allow this company to respond to you during business hours.
Kind regards
Renall Chetty
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that MBD is an attorney company, please allow this company to respond to you during business hours.
Kind regards
Renall Chetty
Complaints Management Team
Best regards,
MTN South Africa's reply21 Jan 2019, 08:36
Official
Good day Ashley
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that MBD is an attorney company, please allow this company to respond to you during business hours.
Kind regards
Renall Chetty
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that MBD is an attorney company, please allow this company to respond to you during business hours.
Kind regards
Renall Chetty
Complaints Management Team
Best regards,
's updateReviewer Update
15 Feb 2019, 08:43It’s been almost a month now and still no response!!
's update15 Feb 2019, 08:43
Reviewer Update
It’s been almost a month now and still no response!!