Customers are not important to MTN South Africa

MTN South Africa as a service provider is extremely poor. I constantly get emails and sms's for upgrades and other new deals but as soon as they have your business, you as a customer are not important. Between consultants at the Eastgate branch, Greenstone branch (Rodney) and the Germiston branch (Sinenhlanhla) service delivery and ACTUALLY wanting to help a customer are none existence. Phoning 135 does not hep either (Mirriam Letsatsi) promised she would assist me. All i get from MTN is the query being closed without anything being done and then requesting to do a survey. I rate MTN South Africa's service as non existent.

I warn anybody about wanting to do business with MTN South Africa. As soon as that contract is signed, you will hardly be helped.