LN
Lindelwa N

1 reviews | Active since Dec 2016

07 Dec 2016, 18:11

Customer Services

<p>ive been requesting the cancellation of my contract for 5 days now to no avail yet i keep getting calls about upgrading the contract. each time i call the retentions line its either not answered or they do so after 30minutes of holdning. i've requested the cancellation 4 times now and still nothing. yet MTN is quick to call me about the upgrade of my contract.</p> <p> </p> <p>what does it take to move one to pre-paid??????????????????????</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply08 Dec 2016, 16:55
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the mobile number 071****874 has been migrated to MTN Prepaid on 2016-12-08.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,