Customer Service Zero !!!!!! How MTN *****s you

I took out a contract with MTN in March.<br> I asked the salesman P Masemola to continue on the same term and conditions that were in my previous contract ie cut off when the airtime had run out.<br> This was not done. I then was charged with data usage of R1900 of which I did not consent to nor was I informed my quota was used up.<br> I continued to pay the R500 as agreed by my contract. They then disconnected my service.<br> I called and the operator assured me that the limit had been set.<br> I went personally to the Eastgate Branch to clarify this spoke to J Williams.<br> He said that the service was not activated so he apparently activated it.<br> I explained what had happened and he said I should send an email explaining.<br> I did exactly that on the 4th June.<br> And again on the 8th no response.<br> The service (cut-off) was not activated even when I had gone in personally. <br> I was then disconnected.<br> I then went back into the store saw Mr Williams my phone was reconnected.<br> The service (cut-off) was still not activated.<br> On the 9th of June I received an a sms:<br> \REQ ***. A credit Request of R625.78 excl vat for approval"<br> Still my service was deactivated and my emails 2 weeks ago not answered."""