LR
Lerato R

1 reviews | Active since Jun 2010

12 Sept 2016, 15:43

Customer service phones not picked up!!!!!!

<p>I urgently need to get a hold of your customer service department. I've been calling all day and I am not getting through! What is the issue?! Is there an email I could email my issue to and get a response today please?!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Sept 2016, 13:12
Official

Thank you for bringing this matter to our attention.

Please accept our apologies for the inconvenience experienced.

Please note I tried contacting you back several times with no luck. Kindly take note that payment arrangement is now in place, your line has been reconnected as per your request.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ:***