1 reviews | Active since May 2018
Customer service non existent
Customer service is non existent, im struggling for 2 months now just to get a copy of my contract so that cat can fix my phone,but since there is no help from mtn nation wide, i must walk with a broken phone everyday and pay it at the end of the month.
Good day Shaun,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you can request a copy of the contract by visiting the branch where you app**** for the contract. An alternative would be to contact our call centre by dialing 135 from an MTN line.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Shaun,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you can request a copy of the contract by visiting the branch where you app**** for the contract. An alternative would be to contact our call centre by dialing 135 from an MTN line.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,