Customer service non existent
<p>I looged a query for bad signal at my premises at the begging of April. Almost to months later, and all that gets done is "Escalations". </p> <p>No one seems to have an idea or provide solutions. </p> <p>Why do i need to kick and scream to get service?</p> <p>Absolutely disappointed at the poor level of service being displayed.</p> <p># ********** </p> <p> </p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***0
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***0