customer service line

This is just a huge frustration and inconvenience when it comes to MTN's customer service line. when you try to get assistance of speaking to a consultant the call gets disconnected. The only thing they know best to do is to send us irritating messages about what they can offer us. I just want asisstance as whenever i buy airtime it gets finished the following day so i dont know if i subscribed to something i dont know about which i want cancelled.<br> <br> I want nothing more to do with mtn as they dont even appreciate me as a client who always loads airtime on a weekly basis.<br> <br> My other enquiry is that when i use my points to buy airtime i never get to use that airtime as it keeps telling me i have insufficient airtime to make calls.<br> <br> Please get back to me regarding this complaint