Customer Service is NON EXISTENT - SERVICE SUCKS

1. Mtn debited my account for services that I had not requested +- Feb 2013 & suspended my service cause I refused to pay for the unauthorised debits.<br> 2. I instructed them to cancel my service - ignored! <br> 3. Eventually credited my account & advised me that they were re-instating my service but flatly refused to reinstate my SMS / Time / Data credits which were considerable. I demanded to be put back into the position I was before the dispute began This was refused & I stated that I didn't want the account to be re-instated until they put me back into the position I was in before the dispute.<br> 4. Ignored, & proceeded to send me statements once again for a service that I wasn't & haven't used since then.<br> 5. Account expired in August 2014, & after having received no indications to the contrary, I arrived at the conclusion that they had eventually cancelled the service.<br> 6. Not so! About 3 months ago I received abusive & threatening calls from a Debt collector acting for Mtn. I refuse to deal with them but this does not help my situation at all. <br> 7.This is just dragging on & on as there just doesn't appear to be anyone competent to deal with what started off as a simple matter.