Customer service in this company doesn't exist

Every request I have made during my mtn 2 year contract has taken 15 to 20 working days for them to rectify. First issue was adding a bundle I didn't ask for . Now I have asked to cancel my contract cause the contract is over and I'm still getting billed by mtn. I called a month in advance cause of the useless service I received before and still they mess it up I'm now on a month to month payment but I cancelled this contract ,is it so difficult to end a contract when asked. This is the worst service and now I'll probably have to wait 2 to 5 working days for this to be sorted out and a month to be paid back. <br> <br> Really disappointed in the way they treat their customers. Not one request during my 2 year contract has been a smooth request always have to act like a project manager and micro manage to get things done. <br> <br> Kamil <br> ***<br>