Customer service

MTN has the absolute worst customer service I have ever experienced. I have just been berated by a supposed customer care consultant while calling in with an account query. MTN has done a wonderful job in distancing themselves from their point of sale stores and although the point of sale stores represent MTN, when it comes to queries MTN leaves you high and dry and takes no responsibility for the incompetence of their supposed partners. I am absolutely disgusted and as soon as I am able i will be cancelling my contract and moving to ANY other cellular provider just to get away from MTN and their complete and utter lack of respect for their customers. They claim to be number 1, I agree...number 1 at disappointing and treating their customers like ****. They don't even deserve the 1 star I gave them, I only gave them 1 star because u cannot write a review without it. If there was minus 5 that is what I would rate MTN