CUSTOMER SERVICE AGENTS ATTITUDE SUCKS

I CALLED YOUR OFFICE WANTED TO KNOW A FULL BREAKDOWN OF WHAT NEEDS TO BE PAID ON MY ACCOUNT THE AGENT KEPT ON SAYING I DID NOT PAY THE AMOUNT DUE THE MORE I TOLD HER DAT I HAVE BEEN PAYING WHAT THE CASHIER AT THE STORE IS TELLING ME AND THAT MY CONTRACT IS R400 A MONTH THE MORE SHE STARTED TO RAISE HER VOICE YES I GOT UPSET BECOZ SHE IS NOT LISTENING I ACTUALLY REGRET UPGRADING MY CONTRACT