1 reviews | Active since Jan 2017

10 Jan 2017, 09:46

Customer service

<p>I have been to multiple MTN's over South Africa and most if not all had thee worst customer service until yesterday when I went to try sort out my account at MTN Menlyn Park(the big one) and a Lady with the name Bianca helped me and within 10 min everything was sorted, after I have tried at multiple MTN's and they just said phone 808. </p> <p> </p> <p>I would just like to acknowledge this lady so she gets the credit she deserves, she had a great attitude, proper knowledge of MTN and a willingness to help!</p> <p> </p> <p>MTN staff can surely learn lots from her!</p> <p> </p> <p>Thank you </p> <p>Bianca</p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Jan 2017, 15:36
Official

Congratulations, Bianca

Well done on an exceptional compliment received from a delighted customer.

This does certainly give me great pleasure to share this with you and your team.

I agree with the customer’s sentiments where she says you are amazing and patient.

Keep it up!!!  Great wor****!

REQ:***

Best regards,