MM
Mbuso M
1 reviews | Active since Apr 2018
10 Apr 2018, 08:52
customer service
They have thw worse customer service
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
12 Apr 2018, 10:03Dear Mbuso,
At MTN, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that I am very sorry.
We do our best to train each and every one of our representatives on how to properly handle our customers’ issues, and how to direct customer calls to the proper channels should they be unable to solve our customers’ issues themselves.
We value your business, and would like to address your concerns as quickly as possible.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply12 Apr 2018, 10:03
Official
Dear Mbuso,
At MTN, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that I am very sorry.
We do our best to train each and every one of our representatives on how to properly handle our customers’ issues, and how to direct customer calls to the proper channels should they be unable to solve our customers’ issues themselves.
We value your business, and would like to address your concerns as quickly as possible.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
Sincerely,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MM
Mbuso M's updateReviewer Update
12 Apr 2018, 10:51my problem isn’t solved, my number is ***
MM
Mbuso M's update12 Apr 2018, 10:51
Reviewer Update
my problem isn’t solved, my number is ***