1 reviews | Active since Jan 2018
Customer service
A device has been damaged which was brought up with the creators of the device. This matter was then referred back to MTN. Since then the device has been booked for repairs, with no response since after 5 working days.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation i have sent an urgent request job card no:BMLWC*** to our Repair Department to advise about the progress status of the handset.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation i have sent an urgent request job card no:BMLWC*** to our Repair Department to advise about the progress status of the handset.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,