Customer service

I called mtn 808 line and I kept getting rejected I than called the 173 I spoke to Vinashree Pilay who couldn't assist she transfered me to her superior by the name of Amina she spoke to me than out of the blue my line g cut as superior she did not have the decency to call me back I called back and spoke to Thabo and his Superior Miss Gumede because I could not pronounce her 1st name she promised to call me and let the relevant department call me guess what an hour later and still no response...My issue is they are so quick to call u for ur outstanding amount but fail to assist one when I just want to schedule a freakin debit order date is that. So difficult for them to do I think they should change their slogan to every way to F ones credit profile up I must say I regret ever taking out a contract with them