Customer Service 20minz no answer

Item: MTN South Africa
Rating: 2
Author: Athol P

I tried contacting MTN this morning with regards to the debit order for the 2 contracts i currently have to assist me with the breakdown of how this amount was arrived at with absolutely no luck... i was on hold for 20 minutes and finally hung up. Terrible service and still pondering about the value of the debit order.

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Replies (1)

MTN South Africa's replyOfficial

17 Apr 2015, 15:15

Hello Athol Paul,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this has been escalated to the billing team for investigation, you will be provided with feedback.

Thank you
Wenzile Masina
REQ:***

MTN South Africa's reply17 Apr 2015, 15:15

Official