CUSTOMER SERVICE

I never been this disappointed like this with MTN, its all about making sales with them they don't care about their customers. The past two months I've upgraded my phone through MTN call centre and they did deliver the phone but without my CONTRACT AGREEMENT, stating that I've upgraded the phone. I've been calling MTN and they've been transferring me and promising they will email the upgrading documents up until today. My fear is that I need to insure my phone and the insurance company need the documents stating that I've upgraded the phone and MTN is giving me the STINKY attitude I am really gatval with MTN, if it was by me they can take back their phone really they are bad. the ladie who help me was GIVEN the *** and she said they will send me the documents within 24/48 hours that was last week. And the lady who help me with the upgrade was JEANELLE REDDY from Sales department. <br> I am ****ed to an certain extend shame I so wish I can move to another Network. No wonder you MTN have to pay all those billions in NIGERIA YOU ARE ******** YESES, YOU ONLY CARE ABOUT SALES NOT THE CLIENTS