Customer service

Three weeks back i went to MTN Shop no: 154 east rand mall to open up an account. i received no communication from the shop non or whats so ever, a week later i went back to find out and i was informed that my app has been cancelled on their system, i then spoke to Dino who promised to assist me and took my number, he never gave me an update or a phone call. another week later i went back to check on this, i discovered that the status of my app is still the same and nobody did nothing about it. i then spoke to the manager (David) who promised to help me out he also took my number. a week later nothing has happened no communication from MTN or David himself. i will understand if my app was declined but they must still notify me so i can make other arrangements and the fact that my app was cancelled within a week with no explanation is amazing. every time i go there i wait for like an hour for nothing then i get told that somebody will contact me.<br> <br> MTN SHOP NO:154 has no respect for customer and do not care.<br> i'm now moving to other networks. tjooooo