RB
Ray B
1 reviews | Active since Mar 2009
18 Jun 2015, 12:30
Customer care e-mail response (not)
I have sent three separate e-mails to customercare@mtn over the past two weeks. All I get is an auto reply with a reference number. I am seemingly trying the impossible to illicit a response to me request for statements. Unbelievably pathetic!
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Replies (1)
MTN South Africa's replyOfficial
19 Jun 2015, 10:17Hello rayb,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have emailed through the statements and invoices for the last 2 months.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have emailed through the statements and invoices for the last 2 months.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply19 Jun 2015, 10:17
Official
Hello rayb,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have emailed through the statements and invoices for the last 2 months.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have emailed through the statements and invoices for the last 2 months.
Best regards
Mantoa
REQ:***
Best regards,