LR
Lerato R
1 reviews | Active since Jan 2016
12 Jun 2018, 09:16
Customer care
good morning
MTN handed me over to the attorneys after a month i lost my Job - i received a feedback from Alice in their complain department saying they didnt hand me over of which they did as i have emails from their attorneys - i have sent a complain to NCR so i need an email of Ombudsman of Telecommunications please
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MTN South Africa's replyOfficial
12 Jun 2018, 18:16Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have sent an urgent request to Legal department to make contact and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply12 Jun 2018, 18:16
Official
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have sent an urgent request to Legal department to make contact and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,