ZM
Zoliswa M
1 reviews | Active since Apr 2014
23 Jun 2015, 10:24
CUSTOMER CARE
I M UNHAPPY CUSTOMER OF MTN, I'VE BEEN SENDING E-MAILS TO THE [Email Removed] SINCE THE 19 MAY 2015 REGARDING CANCELLATION OF MY CONTRACT.<br> <br> MY CONTRACT IS COMING TO AN END AND I WOULD LIKE TO CANCEL IT AS SOON AS POSSIBLE. WHY MUST I PAY R299.00 FOR POOR SERVICE.<br> <br> BUT MTN IS QUICKLY SENDING STATEMENTS OUT. CALL CENTRE IS USELESS AS YOU WILL NEVER GET HOLD OF ANY OPERATOR.<br>
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MTN South Africa's replyOfficial
26 Jun 2015, 14:35Hello Madikane,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I am unable to retrieve any information with the cellphone number and ID number given. Please provide the number that is related to the query.
Kind Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I am unable to retrieve any information with the cellphone number and ID number given. Please provide the number that is related to the query.
Kind Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply26 Jun 2015, 14:35
Official
Hello Madikane,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I am unable to retrieve any information with the cellphone number and ID number given. Please provide the number that is related to the query.
Kind Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I am unable to retrieve any information with the cellphone number and ID number given. Please provide the number that is related to the query.
Kind Regards,
Peggy
REQ:***
Best regards,