1 reviews | Active since Mar 2009
Custome Education ro Limit Bill Costs
<p>Please...</p> <p> </p> <p>All you need is a bill limit control like other service providers and you need to link SIM card numbers to unique identifier to phone numbers.</p> <p> </p> <p>Ive already reported to your senior manager your SIMs being cloned by organised crime and there is an ICASA hearing. Your company has made no effort to ensure your customers are protected. It will come up at an investor conference and I hope it does not tie itself to subscriber numbers.</p> <p> </p> <p>Send this to your management as its *****ing an excellent customer that was my client through the Newshelf transaction.</p>
Good day Mahesh
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
The matter has been forwarded to Senior management as requested.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Good day Mahesh
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
The matter has been forwarded to Senior management as requested.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
