CS
Chili S
1 reviews | Active since Jun 2013
24 Aug 2015, 12:06
****** & bad service
This my second time posting this complaint of which none of Mtn rep**** or bothered to attend to my complaint and clearly this shows their poor service.<br> <br> I had a 24 months contract with Mtn and they ended this February 2015.I lost my job November 2014 and couldn't pay for November to December and made arrangements for those months as I am still waiting for my uif.My line was cut in December 2014.To my surprise I was called by the cleaner 8f the flat that I used to stay and she says I have so many letters from Mtn only to find out they still busy billing me.<br> <br> My 24 months relationship passed and I am liable for the November 2014 to February bill.Aikhona mani Mtn stop robbing people.
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MTN South Africa's replyOfficial
11 Sept 2015, 13:06Hello Chilly2,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Matshidiso
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Matshidiso
REQ:***
MTN South Africa's reply11 Sept 2015, 13:06
Official
Hello Chilly2,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Matshidiso
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Matshidiso
REQ:***