1 reviews | Active since Sept 2016
****** and skelems
<p>I have a contract with MTN supposed to receive 100 minutes, 200 sms's and 500 mb data every 21st day of the month, last month I received only sms's and data no 100 minutes. Logged a call twice ref numbers, ********** and ********** called again today and the consultant said there is no response yet for my request. I'm so disgusted with MTN and I can't wait for my 24 months to end I don't want anything to do with them ever again. I will not even upgrade. I'de rather get a new contract with vodacom.</p>
Good Day Nomphelo Mpofu,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that this matter has been escalated to the Network department for investigations and corrections.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Nomphelo Mpofu,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that this matter has been escalated to the Network department for investigations and corrections.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,