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nduduzo L
1 reviews | Active since Feb 2012
31 Jan 2019, 12:37
******
I'm still without connection After paying R700 on the 26/01/2019
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Replies (2)
MTN South Africa's replyOfficial
31 Jan 2019, 13:53 Good day Nduduzo Thank you for taking time to raise your concerns with MTN.
I have checked on your number, the account had an amount of R1403.61 that’s was due.
We received payment of R700.00, there is an amount of R703.61 that still needs to be paid for legal to reactivate the number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne Juggannadh Complaints Management team
I have checked on your number, the account had an amount of R1403.61 that’s was due.
We received payment of R700.00, there is an amount of R703.61 that still needs to be paid for legal to reactivate the number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne Juggannadh Complaints Management team
Best regards,
MTN South Africa's reply31 Jan 2019, 13:53
Official
Good day Nduduzo Thank you for taking time to raise your concerns with MTN.
I have checked on your number, the account had an amount of R1403.61 that’s was due.
We received payment of R700.00, there is an amount of R703.61 that still needs to be paid for legal to reactivate the number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne Juggannadh Complaints Management team
I have checked on your number, the account had an amount of R1403.61 that’s was due.
We received payment of R700.00, there is an amount of R703.61 that still needs to be paid for legal to reactivate the number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards Roanne Juggannadh Complaints Management team
Best regards,
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nduduzo L's updateReviewer Update
31 Jan 2019, 14:44Nah nah how is that possible i have that account up to date please email me my statement
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nduduzo L's update31 Jan 2019, 14:44
Reviewer Update
Nah nah how is that possible i have that account up to date please email me my statement