CT
Christelle T
1 reviews | Active since Nov 2018
25 Dec 2018, 19:55
******
Wave and win, won 35 min did not receive. Loaded data x3 R29 yesterday and today R60 plus R29. Data keeps disappearing!!! Phoned how many times!!! Useless to say the least
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MTN South Africa's replyOfficial
28 Dec 2018, 09:36Good day Christelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that your complaint has been escalated for urgent assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that your complaint has been escalated for urgent assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply28 Dec 2018, 09:36
Official
Good day Christelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that your complaint has been escalated for urgent assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that your complaint has been escalated for urgent assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,