******** business model. DO NOT GET A CONTRACT WITH MTN

I wish I could say that the service is disappointing, but I would have had to receive some from of service for me to be able to rate it.

The ONLY thing MTN tries to do is to UPSELL. Even phoning their "customer service" is basically listening to adverti*****ts - I mean before you can even make a (very limited) selection you have to endure a 2 minute long Unisa advert!

I think you purposefully make you retention department impossible to track down.

Why, if my contract has run its 24 months, must I them struggle 5 months after that to get it stopped or moved to pre-paid. So that I get debited every month, simple answer. What am I to do - NOTHING! Because reversing the debit makes my credit score look bad, and this for R109 pm

It should be ******** the way you operate.