Credit transfer to new MTN number

Hi.<br> <br> I had a MTN number and the number expired. We did not know and I recharged the number. It was working for a day and then the sim card did not register. Number on card: ***. Cell number old: ***.<br> We requested that the credit I had on the old number to be transferred to my new number which I had to buy.<br> My new number:*** had not been recharged with the credit as requested. We are battling to resolve this problem.<br> <br> MTN can you help or not and where will the money go if it cannot be done?<br> <br> Regards<br>