ES
Elsebet S
1 reviews | Active since Aug 2014
10 Feb 2016, 11:16
CREDIT TO MY ACCOUNT on FORFEITED AIRTIME
I would like to praise Mantoa for solving my problem which I reported on 8 January 2016 within 24 hours! She really and truly went that extra mile. Another small accounting error occurred and she corrected that immediately as well, after taking the trouble to phone me directly. With people like Mantoa one can forgive MTN for any mistakes, as she will resolve it in no time!
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Replies (1)MTN South Africa's replyOfficial
11 Feb 2016, 09:08Hello Elsebet,
Thank you for taking out some time to compliment Mantoa.
We have forwarded the compliment accordingly.
Regards
Tim
MTN Complaints Management Team: REQ:***
Thank you for taking out some time to compliment Mantoa.
We have forwarded the compliment accordingly.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply11 Feb 2016, 09:08
Official
Hello Elsebet,
Thank you for taking out some time to compliment Mantoa.
We have forwarded the compliment accordingly.
Regards
Tim
MTN Complaints Management Team: REQ:***
Thank you for taking out some time to compliment Mantoa.
We have forwarded the compliment accordingly.
Regards
Tim
MTN Complaints Management Team: REQ:***
