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andile D
1 reviews | Active since Mar 2013
30 Nov 2015, 09:54
Credit to be deposited
Ive been asking MTN one question for months now.I have a credit note on my account and all i want to know is if they can pay me the money instead of having it as credit. Its a question of saying yes or no, that simple but they just choose to ignore me hoping that ill go away. This has to be the most painful 2 year contract ive ever been. I honestly cant wait for it to come to an end.
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MTN South Africa's replyOfficial
02 Dec 2015, 09:00Hello andile74,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Yes the money can be refunded to your bank account.
I have sent a request to our banking team to have the money refunded to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Yes the money can be refunded to your bank account.
I have sent a request to our banking team to have the money refunded to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply02 Dec 2015, 09:00
Official
Hello andile74,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Yes the money can be refunded to your bank account.
I have sent a request to our banking team to have the money refunded to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Yes the money can be refunded to your bank account.
I have sent a request to our banking team to have the money refunded to you.
Regards
Thabelo
REQ:***