GP
Graham P

1 reviews | Active since Jun 2017

02 Jun 2017, 15:41

Credit report

<p>Hi ... My name is Graham. I wanted to find out how to remove mtn off my credit report ?? In a nut shell I lost my job 7 years ago & couldn't afford to pay my mtn bill. It reflects as payed up on my credit report which Ive come to understand is a bad reflection..... I had offered to return my phone ( that time 2010 -2009 ) but according to mtn that wasn't an option.... please advise me on how to fix this.... Many thanks....<br />Like · Reply · Just now</p>

0
Replies (3)
MTN South Africa
MTN South Africa's reply04 Jun 2017, 12:35
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We apologize for the delayed response.

No MTN account details provided for assistance. Note that once a device is used the handset cannot be returned, please email the legal department for arrangement for payments to clear your name from the legal status and removal.

The email address:***

Kind Regards,

Alice van der Merwe

Best regards,

GP
Graham P's update05 Jun 2017, 08:43
Reviewer Update

Thank You.... Ive emailed them

GP
Graham P's update08 Jun 2017, 07:56
Reviewer Update

Hello Alice ...

I've had no response yet ... is this normal ?? As I had an automated response which says 48 hours...... 72hours ago