Credit not passed

<p>I upgraded at mtn bluff on the 12th Sept 2016 to a R89,00 package. The consultant Zama processed the upgrade for R169,00, I went back at the end October and notified her that she upgraded me incorrectly. She said she will migrate the package and credit my account . Again at the end of November I was incorrectly charged with no credit. I called 808 and they adviced me to go back to Bluff branch. I went back again and she said the migration is done she will pass the credit. Sill I have not heard from her and my credit is still not passed. I s called 808 ref ********** 95 and they tell me to now call MN head office. I have spoken to the supervisor Beverly and she has never called me with a follow up. </p> <p> </p>