DP
Dwayne P

1 reviews | Active since Jul 2017

11 Dec 2017, 21:01

Credit limit!!! I recently received a new additional contract after struggeling with credit limit

Credit limit!!! I recently received a new additional contract after struggeling with credit limit as on hello peter that is sorted i spoke to the consultant i want to get my mom also a contract my last one will you increase my limit before i apply and it gets approve or must i struggle again want to take another deal for note 8 on 36months please tell me before i apply again and must do everything again

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DP
Dwayne P's update11 Dec 2017, 21:03
Reviewer Update
This is one off your replys yesterday so can you please increase my limit once again i am getting a salary that allowes it MENU APP**** FOR A CONTRACT WAS APPROVED !!!! EVERYTHING WAS DONE A review of Mtn by Dwaynetjie on 10 Dec 2017 Like Share Comment Report Supercharge Convert APP**** FOR A CONTRACT WAS APPROVED !!!! EVERYTHING WAS DONE I am a very good client with mtn, i have a few contracts i took one out and said to the lady once i app**** and it gets approved i want another one so it was approved immediadly, i then another application and received a sms that contract was approved!!!I went to the store and the consultant told me that they are busying stocktaking but showed me the phone and also tried giving me the phone but the system did not allow because of the stocktaking, i then left R113 with her for the simcard, she said i can pick up the phone later, when visiting the shop again she said she is waiting on a credit limit increase, i will have no problem, then she called and told me the supervisor told her i must apply again for a 36 month contract then it will go through so i did it so want to know will the limit be increase??very misleading cant tell a client that application has been approved show the phone take the sim connection fee and now i must wait again for approval !!!!!! my salary is almost R41 000 pm come on mtn!!!! why struggeling increase my limit i did the application on 2017/12/08 and the 2017/12/07 one was approved but terminate as the supervisor told we must take out a 36month contract!!!! If i struggle with this new application will take this further as you can mislead a client!!! Official private business reply Thank you for your post. We sincere apologized for any inconvenience incurred. We have sent the complaint to the agent who assisted you in store. Christelene Swartz. The credit limit was increased and is now on R3500.00 Kind Regards, Alice van der Merwe So please let me know if it will be increase or must i struggle for the last time?