EP
Elmar P
1 reviews | Active since Jan 2011
12 Aug 2015, 09:35
Credit limit change
Mtn lowered my credit limit without any notice whatsoever. <br> I use my phone for business and find this totally unacceptable. <br> Their call centre is constantly busy and I have been on hold for more than 2hours.
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Replies (1)
MTN South Africa's replyOfficial
26 Aug 2015, 10:35Hello eprinsloo,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your credit limit has been increased.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabang
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your credit limit has been increased.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabang
REQ:***
Best regards,
MTN South Africa's reply26 Aug 2015, 10:35
Official
Hello eprinsloo,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your credit limit has been increased.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabang
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your credit limit has been increased.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabang
REQ:***
Best regards,