SM
Simon M
1 reviews | Active since Dec 2013
02 Mar 2016, 17:08
Credit Limit!
My lines gets suspended every month and when I call the 808 number, a consultant will lift the suspension and not resolve the matter fully. my other line is suspended as we speak. please assist!
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Replies (1)
MTN South Africa's replyOfficial
03 Mar 2016, 12:44Hello Simon216,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note all your numbers are now activated. To adjust the Credit limit, please contact our Customer Care on 808 and request to be transferred to the Credit Management department.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note all your numbers are now activated. To adjust the Credit limit, please contact our Customer Care on 808 and request to be transferred to the Credit Management department.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply03 Mar 2016, 12:44
Official
Hello Simon216,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note all your numbers are now activated. To adjust the Credit limit, please contact our Customer Care on 808 and request to be transferred to the Credit Management department.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note all your numbers are now activated. To adjust the Credit limit, please contact our Customer Care on 808 and request to be transferred to the Credit Management department.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,