kS
khanyisa S
1 reviews | Active since Sept 2015
20 Sept 2015, 09:49
credit limit
I received anew sms from MTN this morning saying I had reached 90% of my credit limit of R2683. What does this mean? And will I hAve to pay more on my Bill?
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Replies (1)
MTN South Africa's replyOfficial
21 Sept 2015, 15:14Hello bunnyfierce,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes.
Kindly note that a credit note is provided to all customers that are applying for credit , that is the reason why we request for a bank statement, proof id and salary slip to determine how much credit limit can be allocated.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes.
Kindly note that a credit note is provided to all customers that are applying for credit , that is the reason why we request for a bank statement, proof id and salary slip to determine how much credit limit can be allocated.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply21 Sept 2015, 15:14
Official
Hello bunnyfierce,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes.
Kindly note that a credit note is provided to all customers that are applying for credit , that is the reason why we request for a bank statement, proof id and salary slip to determine how much credit limit can be allocated.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes.
Kindly note that a credit note is provided to all customers that are applying for credit , that is the reason why we request for a bank statement, proof id and salary slip to determine how much credit limit can be allocated.
Best regards
Mantoa
REQ:***
Best regards,