SN
Siyabonga N
1 reviews | Active since Jun 2015
24 Jun 2015, 11:37
credit limit
My service has been suspended because I have exceeded the credit limit of R1800, I didn't even know that I have a limit. I'm not owing anything, I paid my last installment. Please fix this, and remove this limit thing because it's annoying. I can't even get through the 808 helpline. <br> Thanks
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
30 Jun 2015, 11:42Hello siyaup.90,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your request to remove credit limit has been escalated to Credit management department for further assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your request to remove credit limit has been escalated to Credit management department for further assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,
MTN South Africa's reply30 Jun 2015, 11:42
Official
Hello siyaup.90,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your request to remove credit limit has been escalated to Credit management department for further assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your request to remove credit limit has been escalated to Credit management department for further assistance.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Best regards,