Credit Issues that no one will assist with

on Saturday 15 Aug, I needed to make some business calls. I received a message stating my credit limit has been depleted. After being a customer for 15 years, this has never happened. I have run up bills of over R2000 with no problems.<br> <br> I have been pushed from pillar to post via the call centre and Norwood branch. I have spent over 5 hours on the phone and still no one has assisted me. Since the 15th, I am still unable to make any phone calls for personal / work. I fully understand the concept of out of bundle rates, so let me pay those rates. <br> <br> The attitude I have received shows that MTN employees do not understand what customer service is and how bureaucratic they really are!<br> <br> I am more than happy to terminate my contract but they will not let me. <br> <br> They do not give me service, they do not give me customer service yet they are happy to keep taking my money every month! Here i sit waiting for an invoice at the end of the month and I cannot even make use of my phone!<br>