aM
ayanda M
1 reviews | Active since Dec 2013
12 Feb 2015, 10:15
Credit instalments
mtn has not been deducting my account for the past 6 months I am then getting a notification today that I owe the R5000 no communication whatsoever was made for the past 6 months till today....what I am saying is the business is negligent by still keeping my line opened and giving me airtime and the privilege to use my line I am so rather angry and want them to make arrangements as to how I will pay this money and not in a lump sum...please assist
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MTN South Africa's replyOfficial
24 Feb 2015, 10:15Hello sboboaya05,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a payment arrangement was made on your account for the amount due.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a payment arrangement was made on your account for the amount due.
Best regards
Mantoa
REQ:***
MTN South Africa's reply24 Feb 2015, 10:15
Official
Hello sboboaya05,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a payment arrangement was made on your account for the amount due.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a payment arrangement was made on your account for the amount due.
Best regards
Mantoa
REQ:***