MM
Mogau M
1 reviews | Active since Jan 2015
17 Feb 2015, 19:46
Credit due
MTN am still waiting for my credit. I was promised that my account will be credited in the next statement which was suppose to be February but hey... BIS and Itemised billing which I was being billed twice for were removed from my account (Statement of February) but I do not see any credits for those cause I've been paying for BIS and itemised billing since December 2014. May I please get what is due to me.
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MTN South Africa's replyOfficial
27 Feb 2015, 10:25Hello nkgono78,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were credited for the double itemised billing charges and the BIS service was also removed.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were credited for the double itemised billing charges and the BIS service was also removed.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply27 Feb 2015, 10:25
Official
Hello nkgono78,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were credited for the double itemised billing charges and the BIS service was also removed.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were credited for the double itemised billing charges and the BIS service was also removed.
Thank you
Wenzile Masina
REQ:***
Best regards,