1 reviews | Active since Mar 2016
Credit Bureau info not updated
<p>Hello Peter,</p> <p> </p> <p>This is my fourth complain of the same problem I have with Mtn of not updating my payments with the credit bureau. This morning I have lost 50 points from my credit score due to MTN not updating my payments in consecutive 6 months.</p> <p>I have not received any feed back from my last 3 complains nor any resolution with Mtn.</p> <p>I regret supporting them for 5 years and when my current contract end, I won't upgrade but will joyfully find another carrier that values it's customers.</p> <p> </p> <p>Kindest Regards,</p> <p>Tshabalala T.M</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly be advised that a follow up will be done with the Legal Division to provide an update on credit profile and feedback on status. A call back will be done once confirmed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly be advised that a follow up will be done with the Legal Division to provide an update on credit profile and feedback on status. A call back will be done once confirmed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.