1 reviews | Active since Mar 2016
Credit Bereau info not updated
<p>Hello Peter,</p> <p> </p> <p>I have a contract handset with MTN, and this year is my 5th year with them. My concern is I pay my accounts on time and I am not in arrears but according to the credit bureau I have last paid on January 2016.</p> <p> </p> <p>Mtn please update credit bureau information.</p> <p> </p> <p>Kindest Regard ,</p> <p>Tshabalala T.M</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to check and update payment information at our Legal Division. A notification will be sent once request has been processed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to check and update payment information at our Legal Division. A notification will be sent once request has been processed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.